At Assisthub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. By using Assisthub, you agree to the collection and use of information in accordance with this policy.
Information we collect
We may collect information about you in various ways, including:
- Personal Data — identifiable information you provide such as email address, full name, and account credentials.
- Content Data — the original content you submit and the AI-generated outputs, used solely to deliver the service to you.
- Usage Data — IP address, browser, pages visited, time spent, and diagnostic data — used in aggregate to improve product quality.
How we use your information
We use the collected data for the following purposes:
- To provide, maintain, and improve our Service
- To process and deliver your content repurposing requests
- To notify you about changes, new features, and important updates
- To provide customer support and respond to your inquiries
- To gather analysis to help us improve product quality
- To detect, prevent, and address technical issues or fraud
Data storage & security
Your conversion history is stored locally in your browser's localStorage by default — meaning your content stays on your device unless you explicitly choose to sync it. When data is transmitted, we use TLS 1.3 encryption. At rest, we use AES-256.
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our infrastructure is hosted on SOC 2 Type II certified providers.
Third-party services
We may employ third-party companies ("Service Providers") to facilitate our Service, perform service-related tasks, or assist us in analyzing usage. These third parties have access to your Personal Data only to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
Analytics
We use privacy-respecting analytics to understand product usage in aggregate. We do not sell your personal data, ever. You can opt out of analytics in your account settings.
Your GDPR & CCPA rights
We are committed to complying with both GDPR and CCPA. You have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data ("right to be forgotten")
- Restrict or object to processing of your personal data
- Receive a portable copy of your data
- Withdraw consent at any time
To exercise any of these rights, simply email us at privacy@assisthub.app.
Children's privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from minors. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can take steps to remove that information.
Changes to this policy
We may update our Privacy Policy from time to time. Material changes will be communicated via email and prominently displayed on this page at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.
Contact us
If you have any questions about this Privacy Policy:
- Email us: privacy@assisthub.app
- Write to us: 123 Innovation Drive, Tech Valley, CA 94103
- Or visit our contact page